What’s new with the Polk HealthCare Plan?

The Polk HealthCare Plan (PHP) is constantly evolving to meet the growing healthcare needs of Polk County’s medically vulnerable residents. The plan’s goal is to connect eligible residents with the services they need but otherwise wouldn’t have access.

As most PHP members know, the plan covers primary and specialty care services, behavioral health services, and urgent and emergency care services. Those who are new to the plan may not know that just this last year the following benefits were added:

Joint replacement

Specialists who offer, now have access to artificial joint material.

Sleep studies

Gym membership 

Plan members may be eligible for membership at the YMCA of West Central Florida. YMCA membership is limited to set number of PHP members.

Durable Medical Equipment (DME)

Durable medical equipment is medical equipment and supplies ordered by a healthcare provider for a patient’s condition, disability or injury. Examples include: wheelchairs, crutches, canes, oxygen concentrators, etc.

Hearing Services

Hearing tests, hearing devices and additional complimentary services.

Eyeglasses and contact coverage coming in 2024

Are you a Polk HealthCare Plan member who needs a service that isn’t covered? Tell us about it here.

Income Requirements Changed 

If you applied to the plan prior to October 2023 and were denied due to income requirements, please review the Eligibility and Requirements page and consider reapplying.