Contact Us

Call or send us a message below for more information or schedule an appointment

Phone:
(863) 533-1111

Toll Free:
(800) 780-5346

Email:
[email protected]

Street Address:
2135 Marshall Edwards Dr.
Bartow, FL 33830

Office Hours:
Monday through Friday
8 a.m. to 5 p.m.

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General Inquiries Form

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FAQ

Are there limits for specialty care visits?

Yes. You can reference the chart on the Member Center page.

What are my copays?

You can reference the chart on the Member Center page. Copay information can also be found in the Polk HealthCare Plan Member Handbook.

Where can I find my provider information?

Provider information can be found on the front page of your Polk HealthCare Plan Membership card (blue card), listed next to PCP.

How do PHP Members renew their membership?

You can complete a new application online or call Customer Service to request a renewal link be sent to you via email to avoid reentering all your information. You may also request phone or in-office renewal.

Where can I get my lab work done at no out-of-pocket cost to me?

Polk HealthCare Plan members may only use Labcorp for their bloodwork and other lab needs.