Our team is bringing on new program software that will allow us to better serve you. Because of this, the online application portal will be unavailable until Thursday, Oct. 1. All Polk HealthCare Plan applications must be completed on-site at our administrative offices in Bartow. Customers may also contact Member Services at (863) 533-1111 for assistance over the phone.
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Join Our Network

Call or send us a message below for more information.

Phone:
(863) 533-1111

Toll Free:
(800) 780-5346

Email:
CHCProviderServices@polkfl.gov

Street Address:
2135 Marshall Edwards Dr.
Bartow, FL 33830

Office Hours:
Monday through Friday
8 a.m. to 5 p.m.

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FAQ

Yes. You can reference the chart on the Member Center page.

You can reference the chart on the Member Center page. Copay information can also be found in the Polk HealthCare Plan Member Handbook.

Provider information can be found on the front page of your Polk HealthCare Plan Membership card (blue card), listed next to PCP.

You can complete a new application online or call Customer Service to request a renewal link be sent to you via email to avoid reentering all your information. You may also request phone or in-office renewal.

Polk HealthCare Plan members may only use Labcorp for their bloodwork and other lab needs.